Home page Add to Favorites Contacts Sitemap

Home

Products

Order

Downloads

Resellers

Company

 

Products

Diacorder USB
Diacorder Kit
Diacorder Desktop
APR
Voice modems
Support
FAQ
Glossary
BrainCom
 

Advanced Phone Recorder works properly with analog voice modems that support V.253 /   IS-101 command voice set. The software is able to detect if your modem supports this standard and if not it will inform you that it is impossible to work with it.
It is possible that your modem may not work with Advanced Phone Recorder. In that case we may support you find a solution if possible but we need some data to assess.
To be specific you have to follow these actions.
Run the menu command Options -> Diagnostics. A file named "Diagnostics.log" will be created.
Create a new mail with subject "APR support".
Describe the problem. Write the following information.

  CPU 
  Operating system

At the directory you have install Advanced Phone Recorder you will find three files

  "Diagnostics.log" you have created
  "Apr.ini" and
  "Events.log"

Attach these three files to your message and e-mail it to the following address


 


Copyright © 2003-2008, Concel Systems, all rights reserved.