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Advanced Phone Recorder works properly with analog
voice modems that support V.253 / IS-101 command voice
set. The software is able to detect if your modem supports this
standard and if not it will inform you that it is impossible to
work with it.
It is possible that your modem may not work with Advanced Phone
Recorder. In that case we may support you find a solution if
possible but we need some data to assess.
To be specific you have to follow these actions.
Run the menu command Options -> Diagnostics. A file named "Diagnostics.log"
will be created.
Create a new mail with subject "APR support".
Describe the problem. Write the following information.
CPU
Operating system
At the directory you have install Advanced Phone Recorder you will
find three files
"Diagnostics.log" you have created
"Apr.ini" and
"Events.log"
Attach these three files to your message and e-mail it to the
following address

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