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Is APR compatible with my modem?
APR will detect if it can take advantage of your modem voice capabilities.
If it's not possible to work it will inform you with the message that
"your modem is not compatible with IS101 command set". Many modern
modems now support this standard and many manufacturers adopt but nothing is
for sure. Usually modems having Conexant chip will respond positively and
APR will work sufficiently. Top
What
kind of of modem i have to use with APR?
Modems are hardware derives that make it possible to connect a phone line
via standard serial port or USB. Modem
stands for modulator/demodulator. They modulate the outgoing serial data so
the serial port can receive it. Variations include ISDN modems xDSL modems.
They are somewhat difficult to work with in a general manner
since there are different standards used by modem manufacturers that define
communication between an application and the modem.
Many potential APR users ask, "What modem should I buy?" Those of you
asking the question probably had a hard time getting a straight answer.
Unfortunately, this particular question is difficult to answer. We only
suggest the modems we have test APR.
The modem market is extremely dynamic and competitive. Any modem may cease
to exist tomorrow or the manufacturer of the modem may have disappeared all
of a sudden.
This level of competition has driven margins down to a bare minimum.
Unfortunately, the competition seems to be primarily based on price and
feature set.. Competition is good, but not when it gets to the point that
corners are cut. Top
The
recording level is very low. How i change it?
Sometimes the recording level is really low. If your modem can adjust its
preamplifier you can increase the level to meet your requirements. Click
"Options" menu command, then "Settings". Settings form will appear.
Go to Parameters tab. The
recording level has a default value 128. Increase it or decrease as you want
and make a recording to check if iy has the right level. Top
How
can i create a new list of recordings?
On the lists area right click the mouse. A pop up menu will appear. Choose
"Add list" to make a list below your current list or click "Add
sublist" to create a sublist. Top
If
i delete a list do i lose my responding recordings?
Yes. You have to be careful because if you decide to delete o list all of
the recordings belonging to that list will be deleted. If you want to delete
only a recording just select it and delete it. Top
Is
it possible to use mass actions, like mass copy, mass delete
mass move?
APR supports mass actions, like mass copy, mass delete, and mass move to
another list. Select the recording you want by holding the shift key down
and pressing the down arrow or by holding the Ctlr
key down and clicking with the mouse the files you want, click the
right button for your mouse and select the appropriate action. If you want
to select all of the recordings press Ctrl+a at the same time and all of
them will be selected. After pressing any other key after a selection has
been made the selections will come to its original state, that's
deselected. Top
How do i write a memo for my recording?
Click the recording you want to write a memo and click the right button of
your mouse. After the pop up menu appears click memo.
An input text box will appear where you can write your memo. The same
action is done with the main menu commands. Top
I need the wav files created. How can i copy them to a
different folder?
If you want to copy a WAV recording to a different folder for some reason
select it, click your right mouse button, and select "copy to" command.
A form will appear and you can select the folder where you want to copy the
file. You can change the default name to any name you like. Top
I installed a new modem. How APR will find it?
Click "Option" main menu command, and then "settings" and
"modem" tab. Click the "find modems" button to initiate a new
scanning modem procedure. Select the modem you have installed and click
"ok" button. Top
Is it possible to record a conversation and at the
same time use Internet?
If you use your analog voice modem to connect to Internet this is not
possible. Your modem has to be available for this task. If you accidentally
call APR when you are connected to Internet it will inform you than the
serial port is not available to connect to.
If you use a different mode for Internet connections such as a DSL or
ISDN modem then you can use it freely. Top
Is it possible to use APR with ADSL or ISDN
modems?
No. APR works only with analog voice modems that support IS101 voice command
set. Top
Can i use APR in Linux or Mac?
No. APR may be installed only on Microsoft Windows platform. That's Win
95,98,ME, NT and XP. Top
How can i release my modem?
If you use your modem to connect to Internet you have to release it from
APR. Click "Options" main menu command and the click "Modem off".
Then your modem is released and you can use it for any other purpose. Top
I don't like the default fonts. Can i change it?
Yes you can change it. Click "Options" main menu command then
"settings". After the settings form appears click the "General" tab
and click the "Fonts" button. Select your favorite fonts and click ok to
activate it. Top
Is there any way of making this program record all
incoming calls automatically?
Yes. Click options -> settings and then Auto record tab. Then check
Automatically record all incoming calls when i lift handset. Top
APR doesn't find my modem. What can i do?
Click "Option" main menu command, then "settings" and "modem"
tab. Click the "find modems" button to initiate a new scanning modem
procedure. Top
I installed it successfully but when I run the
application the following message
"linked
to missing export OLEOUT32.DLL:VarNot"
When attempting to run APR (for the first time) a message box containing
the following error is displayed:
The
Apr.EXE is linked to the missing export OLEAUT32.DLL: VarNot
The program that is being run requires a later version of OLE
Automation (i.e.LEAUT32.DLL).
This error can be resolved by downloading the latest DCOM service pack from
Microsoft (http://msdn.microsoft.com):
At the last time of checking, for Windows 95 the latest version was
"DCOM95 for Windows 95 version1.3" download
from http://www.microsoft.com/com/dcom/dcom95/dcom1_3.asp
At the last time of checking, for Windows 98 the latest version was
"DCOM98 for Windows 98 version 1.3" download from
http://www.microsoft.com/com/dcom/dcom98/dcom1_3.asp
Alternately download the latest version of Internet Explorer - this will
update the DCOM components at the same time. Top
What is TAPI?
TAPI stands for Telephony Application Programming Interface. It is an
attempt by Microsoft to simplify the process of communication with the
modem. It is a standardized API with witch an application can interface. It
is supposed to simplify things in a standardized way. Under TAPI, a great
deal of burden is removed form the application developer in favor of placing
the burden on the designers of the operating systems and the modem
manufacturers. This point has good and bad sides. It's great if everything
works as planned, but it doesn't happen always this way. Top
Does APR supports TAPI?
No. For the time being APR doesn't support TAPI.
Top
If you have a question that hasn't been answered
please contact
support@concelsys.com
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